Refund & Return Policy
Gentle Loving Paws Pet Supply LLC
3720 Hardy St, Hattiesburg, MS 39402
Email: support@gentlelovingpawspetsupply.shop
Phone: +1 7696665492

Thank you for shopping at Playful Little Tails Pet Care. We want you to be satisfied with your pet supplies.

Returns
You may request a return within 30 days from the date you receive your order. Items must be unused, unwashed, undamaged, and in the original packaging with all tags and accessories attached.

Non-Returnable Items
Pet food, treats, hygiene products, and custom personalized items are not returnable for safety and hygiene reasons.

How to Return
To start a return, email us at support@playfullittletailspetcare.online with your order number and reason for return. We will send you return instructions and a return authorization number.

Refunds
Once we receive and inspect the returned item, we will notify you whether your refund is approved. If approved, the refund will be processed to your original payment method within 5–10 business days.

Return Shipping
The customer is responsible for return shipping costs, unless the item arrived damaged, defective, or incorrect.

Damaged or Wrong Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days after delivery with clear photos of the package and product. We will arrange a replacement or full refund and cover the related shipping costs.

Contact Us
If you have questions about our return policy, please contact us:
Gentle Loving Paws Pet Supply LLC
3720 Hardy St, Hattiesburg, MS 39402
Email: support@gentlelovingpawspetsupply.shop
Phone: +1 7696665492